April 9, 2014Published by Nancy Wiser Goodwill and Good Planning Are Reputation Preservers“We thought we could just do our jobs and serve our customers and everything would be fine.” “After the crisis hit, we tried to get some […]
October 31, 2013Published by Nick Failure at Launchby Nick Brock Regardless of political affiliation or feelings about the Affordable Care Act, we can all agree on one thing: The launch of the program’s […]