September 22, 2014
Wow, have I learned how important customer service is in so much of what I do, places I go, and places I shop. In every […]
September 15, 2014
My name is Janie Harris and I am a senior at the University of Kentucky majoring in Integrated Strategic Communications with a minor in Business. I […]
August 23, 2014
Rarely a week goes by that a business leader doesn’t confess to me their social media fears. They admit to leaving this useful communication tool on the […]
June 30, 2014
If you have a Twitter account you’ve probably unknowingly done it. Either at a conference you’ve attended or from your own couch, you have live-tweeted. Live-tweeting […]
December 26, 2013
This year has seen a lot of new and innovative uses for social media and content creation. Both big and small businesses had marketing pieces go […]
December 3, 2013
Negatives don’t come easily to me. I’m the eternal optimist and “glass half-full” kind of person. However, even I admit negatives have their place–in headlines and […]
November 9, 2013
It’s always exciting as you wait to walk into the grand hall for the opening session of a large professional conference. There are friends you haven’t […]
November 1, 2013
The weather was blustery yesterday and expected to get worse as the bewitching time for all the costumed goblins and ghouls approached. In fact, the weather […]
October 31, 2013
by Nick Brock Regardless of political affiliation or feelings about the Affordable Care Act, we can all agree on one thing: The launch of the program’s […]